Change management is a conscious control process aimed at successfully implementing new strategies, structures, and processes in an organisation by implementing the corresponding measures.
Particularly in international environments, constant changes in a company’s internal sequences and processes are necessary to maintain long-term success on the market. Communicating these changes to employees in a timely and appropriate manner is a central management duty.
A manager must be able to motivate and support his/her employees through every change phase, regardless of how he or she actually feels about the situation. This is only possible when managers know the psychological backgrounds of typical behaviours and are capable of controlling their own feelings and emotions, especially when they are affected by the changes themselves.
The objective is to introduce changes in a culturally sensitive manner and to communicate and professionally manage the process in a culturally appropriate way with as little detriment to current operations as possible.
Our “Communicating Change” training shows you how to conscientiously communicate changes in an intercultural environment. You learn to recognise and address the psychological aspects of changes.