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Communication

The ability to communicate efficiently and effectively has become one of the most important factors for business success. Results-oriented, respectful communication and the confident handling of different means of communication are the basis for effective collaborative work.

Beyond these basic abilities, persons who can additionally convey their views to others convincingly and with the right “touch” will also be able to communicate successfully in the international context.

Building on proven communication techniques, we focus on international collaborative work and sharpen self-reflection and perception in dealing with oneself and with others. Knowing one’s own personality profile makes effective business communication easier at home and abroad.

Our communication training teaches you the fundamentals of interpersonal exchange and conversational skills, as well as how to consider the influence of culture on communication styles.

You will increase your sensitivity for dealing with people from other cultures and learn to recognise commonalities as well as pitfalls that can result from cultural differences..

 

TOPICS

  • Communication Skills - Foundations to Professional
  • Communication Skills for Managers & Leaders
  • Skills for Effective Dialogues and Discussions
  • Persuasive Communication on the Phone
  • Communication with Impact and Authority

 

  • Fundamentals of verbal and non-verbal communication +

    • What is targeted, partner-oriented communication?
    • How can I communicate efficiently, effectively and convincingly?
    • Different communication techniques (active listening, sending information, questioning techniques, etc.)
    • The importance of body language and voice
  • “I” as a communication partner +

    • Recognising one’s own communication style: analysis of one’s personal strengths and weaknesses
    • Perceiving and understanding the communication style of the other person
    • Strategies for improving one’s own communication skills
  • Interpersonal communication preparation and techniques +

    • Basic structure of interpersonal communication
    • The creation of an ideal, motivating conversation atmosphere
    • Active listening as a central success factor
    • Tools of the trade such as argumentation rules and quick-wittedness
    • Dealing with difficult situations
  • Intercultural communication +

    • Intercultural communication and our understanding of “normality”
    • Sensitisation for the value and orientation systems in other cultures
    • Communication styles in other cultures
    • Successfully dealing with stumbling blocks in intercultural communication
    • Intercultural Do’s & Don’ts
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  • Change Management +

    Change Management Change management is a conscious control process aimed at successfully implementing new strategies, structures, and processes in an organisation by Read More
  • Negotiating Successfully +

    Negotiating Successfully Negotiation skills in international business require an understanding of both the principles of solution-oriented negotiation and an awareness of the Read More
  • Networking +

    Networking Networking skills are abilities that are decisive for successful, modern relationship management. Active networking is the basis for a range Read More
  • Employee Discussions +

    Employee Discussions Employee discussions are an important element of staff management. These are structured confidential one-to-one talks between a manager and an Read More
  • Communication +

    Communication The ability to communicate efficiently and effectively has become one of the most important factors for business success. Results-oriented, respectful Read More
  • Conflict Management +

    Conflict Management Conflict management is the ability to endure and constructively resolve a difficult situation arising from the convergence of different opinions Read More
  • Leading International Teams +

    Leading International Teams Intercultural teams are characterised by a high degree of creativity and flexibility. But they also inherently contain very high levels Read More
  • Successful Presentations +

    Successful Presentations Presentation skills are the ability to depict and convey content in an understandable, engaging way. A good presenter is characterised Read More
  • International Leadership +

    International Leadership The abilities to lead, motivate and encourage employees are general management skills. In an international environment the capability and willingness Read More
  • Facilitation Training +

    Facilitation Training Facilitation skill is the ability and talent to direct group processes so that the participants develop the solution for a Read More
  • Stress Management & Self-Management +

    Stress Management & Self-Management Self-management describes a person’s ability to consciously influence his/her own behaviour in order to improve his/her productivity and performance capability. Read More
  • Führungskräftetraining +

    Führungskräftetraining INTERNATIONALE FÜHRUNGSKOMPETENZ MIT AVRAMI BUSINESS COMMUNICATION Internationale Mitarbeiterführung erfordert ein weitaus höheres Kompetenzspektrum als die Führung von Teams aus einem Read More
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