Employee Discussions

Employee discussions are an important element of staff management. These are structured confidential one-to-one talks between a manager and an employee, which serve in maintaining a regular exchange between the two.

Employee discussions support the development of employees as well as managers. They are a tool for reviewing and addressing an employee’s work results and agreeing on future steps.

In contrast to daily talks, which often come up spontaneously in response to current happenings, structured employee discussions require conscious preparation to ensure that they are as productive as possible.
Employee discussions have to be conducted with cultural sensitivity to ensure that they are goal-oriented. It is therefore important for managers to know their own communication style and to develop new behavioural options in dealing with different personalities and cultural imprints.

Our “Employee Discussions” training teaches you successful methods and gives you background information on cultural and psychological aspects which enable you to effectively design employee discussions and direct them in a professional manner.



  • Holding Successful Development Discussions
  • Motivation Discussions; Intrinsic and Extrinsic Methodology
  • Critical Issues: Discussion Techniques for Demanding Situations
  • Target Agreement Discussions
  • Re-Integration-Support Dialogues
  • Assessment and Evaluation Discussions


  • Fundamentals and techniques for directing discussion +

    • Employee discussions as an instrument of target-oriented, partnership-based management
    • The sequential organisation and formal design of employee discussions
    • The right preparation
    • Discussion guidelines
    • Directing balanced, target-oriented discussions
    • Phases and content of employee discussions
    • The criteria for successful employee discussions
    • Dealing with disruptions to the discussion
    • Communication techniques for de-escalating discussions
    • Instruments of good conversational skills (active listening, etc.)
    • Handling difficult discussion situations and resistance
    • Typical mistakes in employee discussions
  • Intercultural skills +

    • General particularities of intercultural communication
    • Intercultural particularities of the destination country
    • Sharpening one’s perception of cultural differences
  • “I” as a discussion partner +

    • Knowing one’s own communication strengths and weaknesses
    • Sharpening one’s own perception
    • Using a change of perspective
    • Dealing with one’s own emotions and those of others
    • Developing new behavioural options
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