Facilitation Training

Facilitation skill is the ability and talent to direct group processes so that the participants develop the solution for a problem and its implementation.

International groups place the greatest demands on your flexibility as a facilitator. You need to be sensitive to different international communication rules. Only then can you successfully develop a constructive working environment and produce solutions of very high quality that enjoy broad acceptance.
Facilitators have to draw on their cognitive and emotional resources and use their energy to keep things on track. When they do this successfully, facilitators can not only manage the designated challenges, but also motivate the group to work together constructively, even in difficult situations. This also includes moderating in a virtual environment.

This seminar teaches you efficient facilitation approaches and methods, which enable you to develop solutions and implement work results in an intercultural group.



  • Moderation Techniques - Foundations to Professional
  • Moderating Meetings, Conferences and Discussions
  • Planning, Scheduling and Implementing Virtual Meetings Successfully
  • The role of the facilitator +

    • Tasks
    • Neutrality
    • Clarity
    • Appreciation
    • Goal orientation
  • Techniques for careful planning and good preparation +

    • Assignment clarification
    • Structured questions on planning your events
  • Facilitation structure +

    • Methods for successfully directing meetings with clear results
    • Questioning techniques
    • Visualisation
    • Process models: sequence scenarios and event dramaturgies, regular meetings, exchange of experiences
    • Modern forms of facilitation (World Café, Open Space, etc.)
    • Creativity techniques
  • Relationship management +

    • Creating a productive, positive atmosphere
    • Dealing with difficult situations
    • The right feel for situations and personalities
    • Motivation skills and confident appearance
    • Dealing with the double role of facilitator and manager
  • Intercultural particularities +

    • International differences in communication and meeting culture
    • Accounting for the expectations, hierarchies and behaviours in meetings with participants from different cultures
    • Do’s & Don’ts in dealing with selected destination cultures
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