Intercultural teams are characterised by a high degree of creativity and flexibility. But they also inherently contain very high levels of conflict potential.
As an international manager you have to know the values that people in other cultures hold, the things that influence their behaviour and what leadership means in other cultures.
Different expectations are placed on managers depending on the cultural environment they work in. They have to be able to develop new behavioural options in order to tackle demanding situations. The change of perspective needed for this requires the individual to examine his/her own personality and culture.
The only way to recognise and use the positive aspects of cultural diversity is to use techniques for communication and conflict management which take the international context into account. This will result in you and your team coming up with new, innovative and creative solutions.
In our “Leading Multicultural Teams” training you learn how to deal sensitively with people from other cultures and to develop new, individual options for your own conduct in your role as a manager.